Getting started

If you need to order groceries or medicines online but you’re not sure where to begin, this is the place for you. There are some great How to guides from Digital Unite, plus links to get you started.

Many of the shops in the high street also have a website where you can order products and arrange for them to be delivered to your home. You’ll need to give your personal details – name, address, etc – and when you check out you’ll be asked for payment details such as a debit card number. Completing the forms can be daunting if you haven’t done it before, but it’s pretty straightforward.

How to complete online forms

Ordering Groceries

You can arrange for your weekly shopping to be delivered at a time that suits you, usually for a delivery charge of a few pounds.

How to order groceries online

Can’t get a supermarket delivery? There are some alternatives on our More Places to Get Food page.

Ordering medicines online

You can buy everyday medicines like paracetamol from high street chemists who have online stores:


You can also arrange for your prescription medicines to be delivered to you:

Echo (from Lloyds)
Boots Pharmacy

Paying family and friends

If family and friends are helping you out by doing the shopping, you may be wondering how to pay them back if you can’t get to a cashpoint. Fortunately you can use PayPal to transfer money electronically, and all you need is their email address or mobile phone number. If they don’t have a PayPal account, they can create one for free.

How to use PayPal
Send Money Online with PayPal

Staying Safe Online

While you’re setting up your online shopping accounts and making payments using your debit / credit card, make sure you protect your information and follow this advice from Get Safe Online.